Council member conduct complaints before 1 July 2026
Complaints on or after 1 July 2026
The Code of Conduct framework changed on 1 July 2026.
If the alleged breach happened on or after 1 July 2026, follow the process outlined on Make a complaint about a member breaching the Code of Conduct.
The transitional provisions for conduct of members are set out in section 373 of the Act - page 238.
If you believe a council member breached the Code of Conduct before 1 July 2026, you must use the previous Code of Conduct and complaints process, even if you make your complaint on or after 1 July 2026.
For example, if the conduct occurred in June 2026 and the complaint is made in July 2026, the previous process applies.
The transitional provisions are set out in section 373 of the Local Government Act 2019.
Existing complaints
If you lodged a complaint before 1 July 2026 and it has not yet been decided, it will continue under the previous complaints process.
The penalties introduced on 1 July 2026 do not apply to conduct that occurred before that date. This is because legislation cannot be applied retrospectively.
For information about the previous process, refer to:
How to make a complaint
If the previous complaints process applies to you, you must lodge your complaint within 3 months of the alleged conduct.
The complaint form explains:
- who can make a complaint
- how to lodge a complaint
- what information you need to provide
- what happens after a complaint is lodged.
Follow these steps to make a complaint:
Step 1: Fill in the form
Fill in the Code of Conduct Complaint Form to 30 June 2026 PDF (959.1 KB).
You must provide full details of the alleged breach and include a statutory declaration.
Step 2: Submit your complaint
Send the completed form, statutory declaration and any supporting documents to the council's chief executive officer (CEO) by email, mail or hand delivery.
Find your council on the NT Government website.
Ask the council to confirm it has received your complaint.
How complaints are handled
Under the previous legislated process, the CEO must first decide whether the complaint meets the legal requirements and can be dealt with under the Code of Conduct.
If the complaint is valid, the CEO must refer it to the council as soon as possible.
The council may consider the complaint through a Council Panel. The panel decides whether there was:
- no breach of the Code of Conduct
- a breach, but no further action is required
- a breach and one or more actions should be taken, such as:
- a reprimand
- training
- counselling
- mediation.
Mediation
Before the council makes a decision:
- the complainant or the respondent can ask for the complaint to be referred to a mediator or other third party
- the council can agree to or refuse the request
- if the council agrees, the third-party considers the complaint and provides advice to the council before the council makes a decision.
Referral to Local Government Association of the Northern Territory
In some cases, the complainant (if they are a council member) or the respondent can ask for the complaint to be referred to the prescribed corporation (Local Government Association of the Northern Territory (LGANT)).
LGANT will appoint an independent panel to consider the complaint. The panel can:
- decide whether there was a breach of the Code of Conduct
- make recommendations
- reject a complaint without considering it if it:
- should be dealt with as a criminal matter
- is frivolous, vexatious or lacks substance.
The council or the LGANT panel must give a written decision to both parties within 90 days of receiving the complaint or referral.
If either party disagrees with the decision, they can apply to LGANT for the complaint to be reconsidered. The application must be made within 28 days after receiving the written decision.
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