Policies

Latest updated policies

Name	Release date
Community housing asset and tenancy management policy PDF (1.2 MB)	29/06/2026
Domestic and family violence PDF (760.2 KB)	29/06/2026
Visitor management policy (Remote and Town Camps) PDF (683.3 KB)	29/06/2026
Urban visitor management policy PDF (688.8 KB)	29/06/2026

Name	Release date
Glossary PDF (875.0 KB)	Released 04/23
Housing reference groups PDF (244.0 KB)	Released 03/22
Remote housing leases PDF (701.5 KB)	Released 03/23

Name	Release date
Access and equity PDF (706.2 KB)	Released 03/23
Appeals PDF (723.4 KB)	Released 05/23
Complaints PDF (662.5 KB)	Released 03/23
Customer service PDF (700.0 KB)	Released 03/23
Discretionary decision making policy PDF (244.7 KB)	Released 01/23
Information privacy policy PDF (216.9 KB)	Released 07/23

Name	Date
Allocation and commencement of a tenancy PDF (710.9 KB)	Released 04/24
Eligibility for social housing PDF (262.5 KB)	Released 07/24
Entitlement PDF (691.3 KB)	Released 04/24
Identification and documentation policy PDF (739.1 KB)	Released 09/24
Income and assets policy PDF (958.7 KB)	Released 11/24
Priority housing PDF (694.3 KB)	Released 03/24
Tenancy reference form PDF (87.3 KB)	Released 07/23
Security deposit policy PDF (731.5 KB)	Released 02/22
Social housing wait list PDF (705.3 KB)	Released 04/24

Name	Release date
Acceptable behaviour agreement policy PDF (602.1 KB)	Released 12/20
Care and protection of children PDF (720.2 KB)	Released 03/22
Damaged electricity meters PDF (724.5 KB)	Released 03/22
Domestic and family violence PDF (760.2 KB)	Released 06/26
Emergency accommodation policy PDF (714.4 KB)	Released 03/22
Home business and self-employment PDF (745.3 KB)	Released 03/22
Illegal use of a dwelling PDF (705.1 KB)	Released 03/22
Inspections PDF (644.2 KB)	Released 08/25
Pets and assistance animals PDF (183.8 KB)	Released 01/21
Pre-existing and improvised dwellings PDF (705.2 KB)	Released 03/22
Red card policy PDF (742.2 KB)	Released 03/22
Remote public housing (local recruits) rental concession policy PDF (716.1 KB)	Released 06/23
Remote rent safety net policy (live from 6th Feb 2023) PDF (222.9 KB)	Released 02/23
Renovation, replacement or demolition of public housing policy PDF (105.0 KB)	Released 04/21
Rent PDF (357.1 KB)	Released 03/26
Rental rebate PDF (274.3 KB)	Released 08/25
Social housing transfers PDF (750.3 KB)	Released 04/24
Tenancy agreement breach PDF (709.8 KB)	Released 03/22
Tenancy agreements PDF (600.8 KB)	Released 12/20
Tenant damage policy PDF (814.4 KB)	Released 08/25
Urban visitor management policy PDF (688.8 KB)	Released 01/24
Visitor management policy (Remote and Town Camps) PDF (683.3 KB)	Released 01/24

Name	Date
Relinquishment and Extended Absences from Public Housing PDF (691.8 KB)	Released 08/25
Provision of tenancy references PDF (700.3 KB)	Released 03/22
Termination of a tenancy PDF (725.5 KB)	Released 08/25

Name	Date
Designated complexes PDF (251.1 KB)	Released 12/22
Divestment of housing premises PDF (314.6 KB)	Released 11/21
Expected lifespan guidelines PDF (590.4 KB)	Released 07/17
Property management PDF (562.9 KB)	Released 10/24

Name	Release date
Private rental bond assistance PDF (263.8 KB)	Released 04/24
Employment Incentive Scheme PDF (571.3 KB)	Released 04/20

Name	Release date
Debt management policy PDF (743.3 KB)	Released 12/22

Name	Release date
Community housing asset and tenancy management policy PDF (1.2 MB)	Released 06/26

For historical department policies, contact the information officer on 08 8999 8490 or email infoact.dlghcd@nt.gov.au.

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