Policies

Find out about latest Privacy Policy and Privacy Statement.

For historical department policies, contact the information officer on 08 8999 8490 or email infoact.dlghcd@nt.gov.au.

NameRelease date
Glossary PDF (875.0 KB)Released 04/23
Housing Reference Groups PDF (244.0 KB)Released 03/22
Remote Housing Leases PDF (701.5 KB)Released 03/23

Name Release date
Access and Equity PDF (706.2 KB) Released 03/23
Appeals PDF (723.4 KB) Released 05/23
Complaints PDF (717.3 KB) Released 03/23
Customer Service PDF (700.0 KB) Released 03/23
Discretionary decision making policy PDF (244.7 KB) Released 01/23
Information Privacy Policy PDF (216.9 KB)Released 07/23

NameDate
Allocation and commencement of a tenancy PDF (710.9 KB)Released 04/24
Eligibility for Social Housing PDF (262.5 KB)Released 07/24
Entitlement PDF (691.3 KB)Released 04/24
Identification and documentation policy PDF (739.1 KB)Released 09/24
Income and assets policy PDF (879.4 KB)Released 11/24
Priority Housing PDF (694.3 KB)Released 03/24
Tenancy reference form PDF (87.3 KB)Released 07/23
Security deposit policy PDF (731.5 KB)Released 02/22
Social Housing Wait List PDF (705.3 KB)Released 04/24

Name Release date
Acceptable Behaviour Agreement Policy PDF (602.1 KB) Released 12/20
Care and Protection of Children PDF (720.2 KB) Released 03/22
Damaged Electricity Meters PDF (724.5 KB) Released 03/22
Domestic and Family Violence PDF (266.4 KB) Released 04/24
Emergency Accommodation Policy PDF (714.4 KB) Released 03/22
Extended Absences from Public Housing Policy PDF (322.0 KB) Released 11/23
Home Business and Self-Employment PDF (745.3 KB) Released 03/22
Illegal Use of a Dwelling PDF (705.1 KB) Released 03/22
Inspections PDF (601.0 KB) Released 01/21
Pets and assistance animals PDF (183.8 KB) Released 01/21
Pre-existing and Improvised Dwellings PDF (705.2 KB) Released 03/22
Red Card Policy PDF (742.2 KB) Released 03/22
Remote public housing (local recruits) rental concession policy PDF (716.1 KB) Released 06/23
Remote rent safety net policy (live from 6th Feb 2023) PDF (222.9 KB) Released 02/23
Renovation, replacement or demolition of public housing policy PDF (105.0 KB) Released 04/21
Rent PDF (306.2 KB) Released 06/24
Rental Rebate PDF (267.8 KB) Released 07/24
Social Housing Transfers PDF (750.3 KB) Released 04/24
Tenancy Agreement Breach PDF (709.8 KB) Released 03/22
Tenancy Agreements PDF (600.8 KB) Released 12/20
Tenant Damage Policy PDF (728.7 KB) Released 03/22
Urban Visitor Management Policy PDF (737.8 KB) Released 01/24
Visitor Management Policy (Remote and Town Camps) PDF (729.7 KB) Released 01/24

NameDate
Provision of Tenancy References PDF (700.3 KB)Released 03/22
Termination of a Tenancy PDF (360.4 KB)Released 01/24

NameDate
Designated Complexes PDF (251.1 KB)Released 12/22
Divestment of housing premises PDF (314.6 KB)Released 11/21
Expected lifespan guidelines PDF (529.0 KB)Released 07/17
Property Management PDF (562.9 KB)Released 10/24

Name Release date
Private Rental Bond Assistance PDF (263.8 KB)Released 04/24
Employment Incentive Scheme PDF (571.3 KB)Released 04/20
Steps Program policy PDF (82.0 KB)Released 01/21

Name Release date
Debt management policy PDF (743.3 KB) Released 12/22

Name Release date
Community Housing Asset and Tenancy Management Policy PDF (1.2 MB)Released 11/23

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